Emergency Donor Engagement Platform

In critical situations, every second counts. Strides has developed a powerful Emergency Donor Demand Management feature that enables blood banks and hospitals to connect with eligible donors instantly, intelligently, and efficiently.

✅ Key Features:

🔍 Smart Donor Matching Algorithm

Automatically identifies a pool of eligible donors based on blood type, last donation date, and location.

📞 Cloud-Based IVRS Integration

A scalable IVRS system that can call up to 400 donors per minute with a predefined response path. Donors can respond using keypad input to confirm availability and location preference.

💬 WhatsApp & SMS Campaign Integration

Send emergency alerts directly to donors via WhatsApp or SMS with real-time response tracking.

📊 Campaign Dashboard

Track donor response status, message delivery, and engagement — all in one intuitive dashboard.

🧠 Automated Donor Filtering

Prevents outreach to ineligible donors (e.g., recent donors, infection deferrals) using intelligent filters.

⏱️ Response in Minutes

Identify and shortlist interested donors within minutes — no manual calling, no delay.

📥 Prospective Donor Upload

Option to import and reach out to prospective or unregistered donors during high-demand situations.

This system is designed to save time, improve emergency preparedness, and ensure better donor engagement — all while maintaining compliance and traceability.

💡 Available in prepaid credit packs with WhatsApp, SMS, and IVRS options.